Blog

Step By Step Guide For Setting Small Business Goals (Part II)

Posted by John Boudreau on Feb 24, 2017 3:13:29 PM

In part I of this series on goal setting we talked about the history and research which supports most of today's goal setting theory. We focused on five areas which can affect an organization's ability to achieve the goals they set.

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Topics: KPIs, Accountability, BHAG, goal setting for small business, SWOT

Is A Low Gross Margin Causing You To Leak Profit - (Part I)

Posted by John Boudreau on Jan 18, 2017 3:39:17 PM

In this four-part series, I want to share four areas where your business may be leaking valuable dollars. I'll call them profit leaks. Many business owners operate with a "leaky bucket" and don't even know it.

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Topics: KPIs, Increasing Profit, leaking profits, gross margin

A 4-Step Strategic Planning Process Guaranteed to Increase Your Profit

Posted by John Boudreau on Sep 7, 2016 10:22:20 AM

It’s that time of year again when many companies are beginning to think about 2017.

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Topics: company goals, KPIs, strategic plan, strategic planning, core values, BHAG

How Focusing On The Right KPIs Led To A 135% Increase In Bottom Line Profit

Posted by John Boudreau on Aug 24, 2016 10:58:42 AM

I wanted to share a case study with you about a company we’ve been working with who was struggling with some internal issues that resulted in poor financial performance. We were called in to help solve these issues and improve the bottom line. The result, a 135% increase in profit. 

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Topics: KPIs, KPI Dashboard, Value Drivers, Increasing Profit

What are KPIs and How Do You Use Them?

Posted by John Boudreau on Aug 4, 2016 3:51:28 PM

There seems to be a great deal of confusion for business owners around KPIs (key performance indicators). We know we need them, but measuring them seems so elusive and tedious that small business owners just don’t measure them with any sort of consistency.

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Topics: KPIs, Definition of KPI, Lagging KPIs, strategy map, leading KPIs

How Using Excel to Track KPIs Is Hurting Your Business

Posted by John Boudreau on Jul 27, 2016 4:27:18 PM

This blog post is for those dedicated businesses that are actually tracking KPIs (key performance indicators). When I say “tracking” I mean that you have a set of meaningful measurements that you are reviewing with your team on at least a monthly basis. If you’re not doing that, I would encourage you to do so ASAP. If you need help determining which KPIs to track, please contact us and we can help.

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Topics: company goals, KPIs, Excel

3 Ways to Take the Pain Out of Measuring Employee Performance

Posted by John Boudreau on Jul 21, 2016 2:14:21 PM

It’s time for that employee review and you’re dreading it. You feel completely unprepared. You don’t feel good about the employee’s performance, but you don’t have any real data to back that feeling up.

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Topics: KPIs, employee performance, performance reviews, performance managment

What To Do When an Employee Just Isn’t “Working Out”

Posted by John Boudreau on Jul 13, 2016 10:52:25 AM

You hired a new employee and think they are great. Your entire has staff interviewed them. The new employee fits the culture of your company and is off to a good start.

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Topics: company goals, KPIs, employee performance, performance managment

6 KPIs To Track If You’re Thinking of Selling Your Business

Posted by John Boudreau on Jun 22, 2016 4:20:06 PM

Maybe you’re not thinking of selling your business any time soon, but chances are you may want to some day and when that day comes I’m sure you will want to maximize the sales price.

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Topics: KPIs, Selling your business, Private Equity

Do Your Employees Have Miserable Jobs?

Posted by John Boudreau on May 18, 2016 4:24:01 PM

I just finished reading Patrick Lencioni’s book, “3 Signs of a Miserable Job”. Originally published over nine years ago, Lencioni was almost prophetic in calling out the importance of making sure employees are happy at work.

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Topics: KPIs, measurement, employee engagement